AI customer-service agent
Hader
Answers your customers 24/7, knowing only your store.
A platform that gives every store its own AI agent, answering customers on WhatsApp, Messenger, Instagram and voice calls.
The challenge
Slow replies lose customers, and ordinary bots guess and give wrong answers.
The solution
An agent that only knows what it's given: it searches the catalog, prices orders and captures leads, and hands off to a human when unsure.
Features
- WhatsApp, Messenger, Instagram & calls
- Understands voice notes, replies in Arabic voice
- Live prices, like today's gold rate
- Instant handoff to a human
- Each store's data fully isolated
- Plans & limits enforced in real time
Tech stack
Platform
- Next.js 15
- React 19
- TypeScript
- PostgreSQL
- Supabase
- Prisma
- Vercel
AI & voice
- Claude (Anthropic)
- Groq
- Whisper
- Orpheus Arabic
Channels & security
- Meta Cloud API
- AES-256-GCM
- HMAC-SHA256
- PBKDF2
